Gehl Foods Has Answers

As the most diverse aseptic manufacturer in North America, Gehl Foods has a lot to offer. We receive a lot of wonderful questions not only on our day-to-day product offerings, but about all the wonderful things that we do.

This page features the questions we hear most often from you, our customers. If your question is not covered, give us a call at 1(800)521-2873 or email us at customerinquiries@gehls.com

Gehl's Cheese & Chili Sauce FAQ

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  How do I accurately check the temperature of the sauce in the dispenser?

For accuracy, allow overnight heating before checking the temperature of the sauce. Then, be sure the lid and valve guard are in place. If the lid and valve guard are not in place, heat can quickly escape the inside of the dispenser. Next, remove the lid from the dispenser and remove the valve from the bag of sauce. Insert a sanitized thermometer directly into the bag of sauce to check the temperature. It’s important to note that the thermometer on the side of the Gehl’s HT2 Single, Dual & APS show internal temperature of DISPENSER ONLY. The Gehl’s 2.0 digital thermometer displays temperature of product.

  How long can I keep bags of unopened sauce?

Gehl's sauces are shelf-stable for one year (12 months) from the date of production, no refrigeration required - production dates are printed on each bag of sauce. Unopened bags of sauce should be stored at room temperature and never frozen.

  How long can I keep bags of opened, heated sauce in the dispenser?

Typical hold times for heated cheese sauce in the dispenser are 5 days for yellow sauces, 3 days for white sauces and 7 days for chili. These hold times begin as soon as cheese has been heated above room temperature. Questions? Call Gehl's Customer Service at 1-800-521-2873.

  How should I store bags of sauce that have already been opened and heated for serving?

If storing, first re-seal the bag of sauce with the original cap. Sauces may be held in refrigeration for up to 7 days between temperatures of 38oF and 42oF. Please note: when prepping sauce for refrigeration, it must be cooled rapidly to 70oF in two hours or less and to 40oF within four hours.

  What is the best way to re-heat sauce that has been opened and stored in refrigeration?

For best results, sauce should be re-heated rapidly and this cannot be achieved in the dispenser. Sauces should reach 165 degrees in two hours or less. Gehl's recommends re-heating the bag of sauce in a steamer, warming drawer or hot water bath (do not boil). Please note: Gehl's sauces can only be cooled and re-heated one time for proper food safety. It is strongly recommended that sauce be kept warm in the dispenser 24 hours per day for food safety. Removing product from the dispenser frequently is not advised and will not increase the life of the sauce.

*Gehl Foods, LLC created many of these guidelines in compliance with U.S. Food and Drug Administration regulations. Please check with your regional Health Department for local variations.

Gehl's Dispenser Troubleshooting

If you're having trouble with your Gehl's 2.0, HT2 Single or Dual, or your APS Dispensers, visit our Dispenser Troubleshooting section. You'll find helpful tips to get your dispenser back to selling!

Dispenser Troubleshooting

Gehl's Dispenser Lease Program FAQ

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  How much does it cost to lease a Gehl's Dispenser?

Gehl's Dispensers are placed for a ONE TIME lease placement fee of $249 for a Gehl's 2.0 Dispenser, $200 for a Single Dispenser, $250 for a Dual Dispenser or $299 for an APS Dispenser. Unlike typical lease agreements, there are no ongoing payments and you won't need to worry about Gehl's requesting the return of a Dispenser as long as you comply with the stipulations of the lease

  How much FREE product will I receive with my dispenser? What does that mean for my bottom line?

The Gehl's 2.0 lease comes with one free case of 6-60 oz. product.  Gehl's HT2 Dual Dispenser lessees receive TWO FREE cases of 80 oz. sauce, Single Dispensers are eligible for ONE FREE case of 140 oz. product. APS Dispensers will receive ONE FREE case of 100 oz. sauce with peristaltic hoses.

By selling through the FREE cases of Gehl's Cheese or Chili Sauce at the common price of $2.50, you can earn back the entire lease fee (plus some profit!) before spending another penny on sauce. 

  Why can't I simply purchase a Gehl's Dispenser?

Our commitment to the highest possible food quality means that we only lease, and never sell, our dispensers.  Leasing our dispensers allows Gehl's to ensure that they dispense only quality Gehl's sauces, and helps prevent dispensers from being misused or misbranded.  In exchange, lessees benefit from our strong 3-year Warranty with free parts and replacements.  We also provide plenty of FREE point-of-sale materials and effictive selling tips!

  What are the stipulations of the lease?

The most notable requirements of Gehl's Standard lease are that you use only Gehl's sauces in the dispenser, display Gehl's graphics on the dispenser, and that you do not misuse or sell the dispenser.  There are NO minimum volume requirements.  You may terminate the lease at any time simply by returning the dispenser.  A copy of the full lease agreement can be found here.

  May I pay with my credit card?

You may use your credit card to pay for the Dispenser for online ordering only. This is all done over a secure connection. Unfortunately, we are unable to take credit card payments via telephone.

  Who pays for the shipping?

Initial domestic ground shipping of the Dispenser, including your FREE product and the Chip Rack (if you choose to use Gehl's Tortilla Chips), is covered under the cost of the ONE TIME lease payment.

  What happens if I go out of business or don't like the program?

You may terminate the lease at any time. However, the ONE TIME lease payment is non-refundable. We hope that in evaluating your business model you feel the program will benefit your bottom line.

  How do I order my Gehl's Dispenser?

The most important question! Order online with credit card here.   For mail-in orders, simply complete the Order Form below, sign the Lease Agreement, then mail both along with your lease payment via postal mail.  Note: for faster delivery of your dispenser, pay via Money Order or Cashier Check.

Download the forms & lease agreements below:

 

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